FAQ:
Q: How Can I Get The Quotation?
A:We will submit the quotation in 24 hours if getting detailed informations during working days.In order to quote for you earlier, please provide us the following information together with your inquiry.
1) Your engineering request such as model power, control specifcaiton and model label;
2) Any special demands or requirements, such as packing, labels,delivery,etc.
3) 24 Hours Hot Line:+8615011939995 Email:jackyqiu@dfmold168.com
4) If replace model, you can send us the exiting model label for faster confirm.
Q: Before Shipment, How To Make Sure The Product's Quality?
A: We will Send you a video for the product details, packing detail etc, also will provide the high quality pictures to you for production approval.
Q: What Is Your Payment Terms?
A: Payment: 50% deposit in advance, 50% before sending out the final goods if do not have store. 100% deposit in advance for in Stock model.
Q:What Is The MOQ?
A: 1 Set Is ok.
Q: What Should We Do If We Receive Defective Products?
A: If You Receive Defective Products, Please Send Us Photos Or Videos, We Will Solve The Problem As Soon As Possible. We Are Responsible For All B&R Synchronous motor And Signaling Units Quality.
Q: How About The Technical Support ?
A: A Professional Engineer Team Will Be Here For You With 10 Years Experience.
Q: Which Payment Method And Express Can You Accept ?
A: T/T ; PayPal ; Trade Assurance ; Alipay If You Have New Solution. Welcome To Call Us.
Q: When Will My Parts Be Send Out ?
A: Order Time Will Be 3 Workdays, If No In Stock, Lead Time Will Be 2-4 Monthes welcome to send us contact.
